About House of Insurance

Francisco "Frank" De La O
Agency Owner

Email: fdelao@delaoinsurance.com

Francisco De La O, a native of Houston, Texas, is a seasoned insurance agent with over 20 years of experience in the industry. Having started his career in his hometown, Frank has built a reputation for reliability and expertise.

As an independent agent, he has the flexibility to offer a wide range of insurance products from various providers, allowing him to tailor coverage to meet the unique needs of each client. Throughout his career, Frank has consistently prioritized exceptional customer service, taking time to understand his clients' needs and providing personalized, comprehensive insurance solutions. His deep industry knowledge, combined with genuine commitment to client satisfaction, makes him a trusted advisor and a leading figure in the insurance field.

Alma Summers
Agency Manager

Email: alma@delaoinsurance.com

As a native Houstonian, Alma was born and raised in the nearby city of Pasadena, TX where she resides to this day. Her hobbies include attending the numerous sporting activities of her children and nieces and nephews as well as community events.

Alma has been in the insurance industry since 2015 and recently took the position of Agency Manager for House of Insurance. First and foremost, she strives to be someone who her clientele and colleagues can depend on. In an era where technology has become an integral part of our lives her goal is to incorporate the conveniences of technology with the familiarity of having a personal insurance agent to help you make the best decisions in regards to protecting your family and assets.

Tracy Chavez
Commercial Lines Manager

Email: tracy@delaoinsurance.com

Tracy is a Houston native who began her insurance career in 2013. She started off as an agency producer and quickly became one of the agencies' top producers. Over the years, her knowledge and expertise led her to become our agency's Commercial Lines Manager. Her ability to build rapport with clients by going above and beyond for all of their insurance needs allowed her to become a trusted part of House of Insurance for both the agency and its clientele. We encourage you to reach out to Tracy for all of your commercial needs! In her free time, Tracy enjoys spending time with family and friends and also cheering on the Houston Astros and Houston Texans. Go Astros! Go Texans!

Micheal Rocha
Specialty Lines Producer

Email: micheal@delaoinsurance.com

Micheal Rocha is an insurance broker that has been doing insurance for over 3 years. He also enjoys assisting his clients' needs to ensure the best outcome. He's nave to the Houston and Pasadena area. He is also fluent in English and Spanish, and is in the process of learning ASL. He specializes in recreational vehicles such as motorcycles, off road vehicles, and boats. He also Specializes in life, auto, and home insurance. During his free me he enjoys riding motorcycles, hunting, and fishing.

Sylvia Zambrano
Agency Producer

Email: sylvia@delaoinsurance.com

Hi, my name is Sylvia Zambrano. I am a native Houstonian. I have worked in the Insurance industry for more than 18 years . My knowledge and experience in the insurance industry is a great benefit when searching for the best auto, home and life insurance for a client. I am bilingual in English and Spanish, which helps me communicate more openly with our clientele. I listen to what the client needs. My priority is to make sure that my clients are satisfied, and their needs are met.

Diana Montesinos
Customer Service Representative

Email: diana@delaoinsurance.com

Diana, a Chicago native, made the move to Houston in August of 2021 to further her career in Financial Services. She enjoys the warm weather and famous southern hospitality that Texas is known for.

Diana is an experienced customer service representative for 3 years. She is passionate about providing excellent customer service and finding solutions to customers' needs. Fluent in both English and Spanish, Diana is resourceful in finding the best outcomes and creating an exceptional client experience. Diana is motivated to advance in the insurance industry by becoming a licensed agent in the near future.

Karina Escamilla
Customer Service Representative

Email: karina@delaoinsurance.com

Karina was born and raised in Santiago, Nevo Leon. Growing up in a small town Karina developed a strong sense of community that translated into an unmatched work ethic with a commitment to helping others.

As a fluent Spanish speaker, Karina has become an integral part of our customer service team. Our client's enjoy having someone in the office who can fully explain all aspects of their policies. With over 25 years of customer service you can be sure that she will treat your business with the utmost importance.